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You are here: Home / Enquiry Mate / Enquiry Mate Cloud backups

14/05/2018 By Martyn Webster

Enquiry Mate Cloud backups

The current release (4.02r) includes a cloud backup option for your Enquiry Mate database and document, images, export and attachment files to our own cloud server. Upgrades to the ZIP process have enabled a progress display on the status bar and password protection on the backup files as an extra security precaution.

Cloud Backup
Enquiry Mate Cloud Backup Form

The basic backup service is provided at no extra charge, but has a limited storage allowance. How many backups this storage allowance will cover depends on the size of the database and files.

Pricing Option Free Paid
Price Free with renewal $20/month+gst
Daily backups Yes Yes
Overnight processing Yes Yes
Storage Limit 1GB 10GB
Daily monitoring with email alerts No Yes
Weekly summary email No Yes
Recovery services Hourly rate 1 free recovery

The fee is paid annually and prorated in the first year to align with your EM renewal date.

Here’s a sample of the weekly report:

Enquiry Mate cloud backup sample weekly report
Enquiry Mate cloud backup sample weekly report

Even better is that the standard and cloud backup; and the start-of-day processing can now all be done in the early hours of the morning to save you waiting when you start your day! This option only requires you to have a computer running at that time, whether it’s a 24/7 server or you just leave your desktop PC on overnight. We can set up Windows Task Manager to run Enquiry Mate in a special mode at a fixed time of the day (usually between 12am and 6am) on one or more days of the week, and it’s all done by the time you get to work the next morning.

Filed Under: Enquiry Mate, Web Services

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