Cloud Backup Service

Enquiry Mate includes a cloud backup option for your main database and documents, images, export files and attachment files to our own cloud server. The backup ZIP file is password protected to provide an additional security.

Cloud Backup

The basic backup service is provided at no extra charge, but has a limited storage allowance. How many backups this storage allowance will cover depends on the size of the database and files.

Pricing Option Free Paid
Price Free with renewal $20/month+gst
Daily backups Yes Yes
Overnight processing Yes Yes
Storage Limit 1GB 10GB
Daily monitoring with email alerts No Yes
Weekly summary email No Yes
Recovery services Hourly rate 1 free recovery

The fee is paid annually and prorated in the first year to align with your EM renewal date. Here's a sample of the weekly report:

Enquiry Mate cloud backup sample weekly report

Even better is that the standard and cloud backup; and the start-of-day processing can now all be done in the early hours of the morning to save you waiting when you start your day! This option only requires you to have a computer running at that time, whether it's a 24/7 server or you just leave your desktop PC on overnight. We can set up Windows Task Manager to run Enquiry Mate in a special mode at a fixed time of the day (usually between 12am and 6am) on one or more days of the week, and it's all done by the time you get to work the next morning.